If you've forgotten your Google Account password, you can try to recover it through the Google website. On your phone or computer web browser, go to www.google.com/accounts/recovery. Follow the instructions on the screen to reset your password.

After you select Forgot password and enter your username, we offer you recovery options in order to access your account. If you can't access these recovery options, you can click the link at the bottom of the page to verify your identity. You'll then be given a series of questions to verify that you own the account.

On your computer, go to gmail.com. Enter your Google Account email address or phone number and password. If information is already filled in and you need to sign in to a different account, click Use another account.

To get started, head to g.co/recover and enter your Gmail address. If possible, try the following to make recovery easier: Use a computer, phone, or tablet you've previously used to sign into your account. Use the same browser that you usually do, like Chrome or Safari.